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enteo v6 Portal
Software, operating systems and configuration settings have to be modified or reinstalled regularly for individual users and computers. The reasons for this can be malfunctions but also changing requirements of an individual workstation. For the helpdesk, those responsible for software, and system administrators, these routine tasks pose an additional strain, in particular, if reaction times are strictly defined by internal service level agreements. At the same time, users expect their requests to be processed quickly, and rightly so, for without the right applications they cannot perform their job.


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